Sub-Processors

Last updated: 14 May 2026

1mind uses the sub-processors listed below to process data in connection with the 1mind platform. Please note the following: it is your responsibility to monitor this list regularly for any updates. If no reasonable objection is received from you within 30 days of a new sub-processor being appointed to this list, you will therefore have deemed such sub-processor's use to be approved and accepted.

Customers may choose to subscribe to email notifications below when new authorized sub-processors are added to our sub-processor list. If a Customer chooses not to subscribe to these notifications, they acknowledge and waive any right to receive advance notice of changes to authorized sub-processors.

Please see our Trust Center for any further information.

Sub-Processor

Google Cloud Platform

• Service(s) Description: GCP is used as data Importer’s public cloud provider. Data importer processes and stores data in this environment in a time and manner in accordance with the Agreement.
• Location(s) of Processing: United States

Amazon Web Services

• Service(s) Description: AWS is used as data Importer’s public cloud provider. Data importer processes and stores data in this environment in a time and manner in accordance with the Agreement.
• Location(s) of Processing: United States

OpenAI

• Service(s) Description: Data importer securely transmits conversation data, which is processed but not stored in OpenAI, and returned to the data importer’s primary environment for further processing and storage.
• Location(s) of Processing: United States

Ory

• Service(s) Description: Ory is data importer’s identity provider; data importer would transmit data exporter’s employee emails for administrators for the sole purpose of user authentication.
• Location(s) of Processing: United States

Tavus

• Service(s) Description: Data importer securely transmits conversation data, which is processed but not stored in Tavus’ systems and returned to the data importer’s primary environment for further processing and storage.
• Location(s) of Processing: United States

Slack

• Service(s) Description: Data importer is used as a Corporate Communications and collaboration tool which may be used to process personal data in the ordinary course of business.
• Location(s) of Processing: United States

LangChain Inc.

• Service(s) Description: Data Processor is an agent orchestration stack to build and monitor the 1mind application.
• Location(s) of Processing: United States

Ampersand

• Service(s) Description: Data Processor is an application used to build native product integrations (especially bidirectional) with tools such as CRMs.
• Location(s) of Processing: United States

Cartesia AI, Inc.

• Service(s) Description: Data importer securely transmits conversation data for voice rendering, which is processed but not stored in their systems and returned to the data importer’s primary environment for further processing and storage.
• Location(s) of Processing: United States

Eleven Labs Inc.

• Service(s) Description: Data importer securely transmits conversation data for voice rendering, which is processed but not stored in their systems and returned to the data importer’s primary environment for further processing and storage.
• Location(s) of Processing: United States

Daily.co (Pipecat)

• Service(s) Description: Data importer securely transmits conversation data for voice rendering, which is processed but not stored in their systems and returned to the data importer’s primary environment for further processing and storage.
• Location(s) of Processing: United States

Temporal Technologies Inc.

• Service(s) Description: Data importer is a workflow orchestration application.
• Location(s) of Processing: United States

Hyperdoc Inc. (recall.ai)

• Service(s) Description: Data importer supplies an API for converting audio streams to text for transcripts, and metadata from meetings on major video-conference platforms.
• Location(s) of Processing: United States

ZoomInfo Technologies LLC

• Service(s) Description: Data importer supplies an API for enriching metadata for account level data (e.g., Company).
• Location(s) of Processing: United States

Anthropic, PBC

• Service(s) Description: Anthropic is used as Data Importer’s large language model provider. Data Importer processes data using this environment in a time and manner in accordance with the Agreement.
• Location(s) of Processing: United States

Deepgram Inc.

• Service(s) Description: Deepgram is used as Data Importer’s speech-to-text processing provider. Data Importer processes data in this environment in a time and manner in accordance with the Agreement.
• Location(s) of Processing: United States

Fivetran Inc.

• Service(s) Description: Fivetran is used as Data Importer’s automated data integration and data movement provider for syncing and centralizing data from external systems into analytics or data warehouse environments. Data Importer processes data in this environment in a time and manner in accordance with the Agreement.
• Location(s) of Processing: United States

Pinecone Systems, Inc.

• Service(s) Description: Sentry is used as Data Importer’s application monitoring and error tracking provider. Data Importer processes data in this environment in a time and manner in accordance with the Agreement.
• Location(s) of Processing: United States

Functional Software, Inc. d/b/a Sentry

• Service(s) Description: Sentry is used as Data Importer’s application monitoring and error tracking provider. Data Importer processes data in this environment in a time and manner in accordance with the Agreement.
• Location(s) of Processing: United States

Twilio Inc.

• Service(s) Description: Twilio is used as Data Importer’s cloud communications provider for enabling messaging, voice, video, and other customer communication workflows through programmable APIs. Data Importer processes data in this environment in a time and manner in accordance with the Agreement.
• Location(s) of Processing: United States

Anam.AI LTD

• Service(s) Description: Data importer securely transmits conversation data, which is processed but not stored in Anam’s systems and returned to the data importer’s primary environment for further processing and storage.
• Location(s) of Processing: United States

Qdrant Solutions GmbH

• Service(s) Description: Data Importer is a vector database provider for storing, indexing, and querying high-dimensional vector embeddings supporting AI applications. Data Importer securely processes data in this environment in a time and manner in accordance with the Agreement.
• Location(s) of Processing: United States

LemonSlice

• Service(s) Description: Data importer securely transmits conversation data, which is processed but not stored in LemonSlice's systems and returned to the data importer’s primary environment for further processing and storage.
• Location(s) of Processing: United States